This is aligned withScotland's Zero Tolerance Policy. Qualifier for DataZone, indicating not applicable for special health boards. The Beatson West of Scotland Cancer Centre Tel: 0141 301 7000 1053 Great Western Road, Glasgow G12 0YN Find out more Inverclyde Royal Infirmary Tel: 0141 314 9504 Larkfield Road, Greenock PA16 0XN Find out more New Stobhill Hospital Tel: 0141 201 3000 133 Balornock Road, Glasgow G21 3UW Find out more NHSGGC Maternity Hospitals and Units Access during core business hours is via the front door on the 1st floor, from 8.30am to 5.15pm. Where exact location is not available, postcode centroid is provided. For information about requesting health records visit ourHealth Recordspage. Public Health Scotland provide further information on the latest waiting times data. "My mum was admitted to ward 68 via A&E last month. Politics latest: 'Late' NHS plan 'like pulling emergency ripcord Methodology: Does not include attendances to Minor Injury Units. Doctor/ General Practitioner (GP) Services. Good feedback can help to identify areas of best practice. There are around 1250 community pharmacies in Scotland. Overview. We use cookies to collect anonymous data to help us improve your site browsing Health records | NHS inform In a world away from commuter travel are . Source: Public Health Scotland. Please call: For medical emergencies, call 999. Scottish Ambulance Service Board National Headquarters 1 South Gyle . View our Twitter - (This will open in a new window). View our YouTube channel - (This will open in a new window). Read more on independent.co.uk. If you don't have a red book for your child, you can contact the health board using the relevant email or phone number: Pre-school aged children: 01387 244374 or dg.pre-schoolvaccinations@nhs.scot; School aged children: 01387 246952 or dg.schoolvaccinations@nhs.scot; To find out about your own vaccination record: Contact your GP. GP practice teams will have confidential access to your past medical history. Click here to toggle the visibility of this menu. For practitioners and policymakers, Community Planning and Health and Social Care Partnerships, and other public service staff. Further advice if your complaint is about a GP, pharmacy, dentist or hospital. Official Statistics on the workforce of NHS Scotland Contact us | NHS inform The latest PHS statistics that were released on30 May2023 include: All statistics are available at health board and specialty level. Health records contain information about your health and any care or treatment you've received. NHS 24 is Scotlands national telehealth and telecare organisation and enables you to find your nearest services and allows you to assess your symptoms to find out what you should do next. NHS Health Boards - Scotland - data.gov.uk Follow us on Linkedin Click here to toggle the visibility of the search bar. Charter of Patient Rights and Responsibilities, Patient Advice and Support Service (PASS). EH1 3EG. RT @DrFatene88: Passionate about digital mental health? As we move into the next period of 2017-2022 we . Follow us on Twitter Someone else can apply to see your records if you: Someone with responsibility for you can apply to see your records if any of the following apply: If you're under 12, your parents or guardians must apply to see your records on your behalf. We use cookies on this website which are essential for it to work. Last updated 18 Feb 2020 To complain about an NHS service - such as a hospital, GP or dentist - you should complain to the person or organisation. The NHS is Scotland's biggest employer and its workforce has a significant role to play in the delivery of quality services that meet the needs of patients, their families and the general public in a modern health service. Mediation is a service where independent mediators help the relevant parties to reach an agreement. If you're complaining on behalf of another competent adult, you may need proof (consent) that you can act behalf of them. Before any member of staff looks at your Emergency Care Summary, they must get your consent. NHS Scotland, sometimes styled NHSScotland, ( Scottish Gaelic: Seirbheis Niseanta na Slinte; SNS) is the publicly funded healthcare system in Scotland and one of the four systems that make up the National Health Service in the United Kingdom. An A-Z list of services provided by NHS Lothian. To only allow the cookies that make the site work, click 'Use essential cookies only.' We use cookies to ensure that we give you the best experience on our website. If you choose to view your records at your GP surgery or hospital, someone will probably be with you while you do this. Board Meetings. It looks primarily at how a decision was made rather than what was decided. NHS Lothian wants to develop, design and deliver our services in partnership with the people who use them. The organisation is responsible for the provision of health and social care to the population of around 23,000 people that are resident in Shetland. Please let the person handling your complaint know as soon as possible. There are over 100 different career paths within NHS Lothian. They explain the complaints handling procedure and when you'll get a response. Coronavirus (COVID-19): Treatments | NHS inform These national surveys allow NHS health boards to: If something goes wrong with your treatment or care, health and social care organisations have a duty to you or the person acting on your behalf to: You have the right to take legal action and make a claim for compensation if you've been harmed by negligent treatment. There are three ways to get your message to us: The overwhelming majority of issues are best and most quickly resolved by simply speaking with ward or facility staff. Find out more on ourcareers pages. View our Facebook page - (This will open in a new window). The principal aim of the integration of health and social care is to improve the health and wellbeing of the people in the area.To make this happen, the respective health and social care partnerships of North and South Lanarkshire are ensuring that the expertise and resources of health and social care services are combined, shared, coordinated and plans made jointly with the person at the centre of these collective efforts. . are worried about your health. We hope that the new . To complain about an NHS service such as a hospital, GP or dentist you should complain to the person or organisation. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. If you want a decision to be judicially reviewed, you should seek independent legal advice. Current boundaries of NHS Health Boards in Scotland are defined by National Health Service (Variation of Areas of Health Boards) (Scotland) Order 2013 (SSI 2013/347), which came into. Indicates postcode centroid is provided where exact location is not available. The Health Secretary must rip Humza Yousaf's strategy and go back to the drawing board. PASS is a service offered by Citizens Advice Scotland. Qualifier for IntZone, indicating not applicable for special health boards. Visit our Careers website to find out more. Do not give any personal information because we cannot reply to you directly. NHS Greater Glasgow and Clyde Phone 0141 201 4917 Out of hours 0141 211 3600 Email phpu@ggc.scot.nhs.uk . . You should tell NHS staff when your personal information changes or if you are going to be out of the UK for a long time. Like most modern countries, Scotland tries to balance the best access to effective medicines, with ensuring affordability and supporting research and innovation. You may wish to upgrade your browser. NHS Lothian provides primary, community-based and acute hospital services for the second largest residential population in Scotland. The National Health Board working to reduce health inequalities and improve population health in Scotland. If you have a claim as a result of that persons death, you can only see information that is relevant to the claim. View our YouTube channel - (This will open in a new window). The latest annual mid-year population estimates for Scotland and its constituent NHS Board and council areas. X coordinate (longitude) of the hospital location. We also provide selected services for patients in the Borders and in Fife and are a national centre of expertise for various specialties provided to people across Scotland. Additional breakdowns (e.g. Find out more & have your say. Home - NHSGGC Contact us The latest information about coronavirus (COVID-19) can be found on our coronavirus page. Current boundaries of NHS Health Boards in Scotland are defined by National Health Service (Variation of Areas of Health Boards) (Scotland) Order 2013 (SSI 2013/347), which came into force on April 1st 2014, and replaces the previous definition based upon the former Regions and Districts of the Local Government (Scotland) Act 1973. Dietetic Service. Normally, you must make your complaint within6 months of the event you want to complain about, or within 6 months of finding out that you have a reason to complain, but no longer than 12 months after the event itself. If you think you may be entitled to compensation, you should seek legal advice. Senior NHS doctors in England vote for two-day strike over pay You can complain to the Scottish Public Services Ombudsman about an NHS decision not to accept your complaint. Follow us on Facebook. Records are usually only kept for three years after death. More detailed information on Migration can be found on this website. Follow us on Instagram You can help shape NHS Lothian, apply to be a volunteer, or make a donation to our endowment fund. Data indicates the number of general practices (GP surgeries) by area as at 1 October for each year presented. You also have the right to be informed about how any feedback, comments, concerns and complaints you make will be handled. Staff will write to you with a full response within 20 working days of receiving your complaint at the investigation stage. Click 'Accept all cookies' to agree to all cookies that collect anonymous data. Delivery of frontline healthcare services in Scotland are the responsibility of 14 regional National Health Service (NHS) Boards that report to the Scottish Government. Patients with particular needs or living with long-term conditions may also have a Key Information Summary containing information that NHS staff should know. Specialist diabetes nurses are set to be part of a new group in Scotland dedicated to supporting the roll-out of an innovative device for people with type 1 diabetes. NHS Highland covers a large geographical area and it includes Argyll, Caithness Sutherland . Please tell us what you think about our website by emailingweb@lanarkshire.scot.nhs.uk. You can usually apply if you're able to understand what is involved in asking to see your records. This site shows information on waiting times for planned (elective) care. NHS Lothian employs several members of the armed forces reserve as well as providing support to currently serving troops, their families, veterans and cadets. 26 Jun 2023 14:12:58 Careers with NHSGGC. If its not, you will be signposted to another service, such as Minor Injuries Unit, GP or pharmacy. To help you understand how long you may have to wait for appointments, we publish information on current waiting times. Population estimates for all 14 health board (2019) in Scotland from 1981 to 2021. Giving this information will help clearly identify the problem and what needs to do to resolve things. The service is free, independent and confidential. NHS workforce at new record high - gov.scot - The Scottish Government If you do not want to make a direct complaint or your complaint has not been resolved, contact your local NHS health board or special NHS board. PASS offers free and confidential information, advice and support to anyone who uses the NHS in Scotland. Information on waiting times for localhealth boards and specialties in Scotland. The 'NHS is Open' campaign was launched on 24 April 2020 to encourage members of the public not to delay seeking medical advice. . Special health board labels, Health and Social Care Partnership labels, https://www.opendata.nhs.scot/dataset/cbd1802e-0e04-4282-88eb-d7bdcfb120f0/resource/c698f450-eeed-41a0-88f7-c1e40a568acc/download/current-hospital_flagged20211216.csv, About Scottish Health and Social Care Open Data, A unique referencing code identifying a NHS Hospital, Health and Social Care Partnership Code (2019), Qualifier for HSCP, indicating not applicable for special health boards, Qualifier for CA, indicating not applicable for special health boards. You have the right to seek judicial review if your personal interests are affected by the decision or action of the board. Participation in the National Fraud Initiative (NFI), a biennial data matching exercise comparing data (such as payroll information) from across the public sector with a view to identifying potential fraud. NHS Highland has secured support from three health boards to avoid delays in care to bowel cancer patients. Details of Board Members, Meetings & Papers, Strategies, Annual Reviews and Our Values. Both parties must agree to take part before this can go ahead. This is done through a range of ways, including: In addition, there are 4 national experience surveys. Pharmacy - Primary care services - gov.scot - The Scottish Government The Charter of Patient Rights and Responsibilities(the charter) summarises what you're entitled to when you: It also covers what you can do if you feel that your rights have not been respected. Health and Social Care Partnerships in Lanarkshire, Meet the Experts video on minor injuries units, South Lanarkshire Health and Social Care Partnership, recent comments made about NHS Lanarkshire, contact ourGeneral Enquiry Lineon 0300 3030 243, Scottish National Blood Transfusion Service, WordPress Download Manager - Best Download Management Plugin, An ongoing programme of fraud awareness sessions. For the main switchboard call 01236 748748. This treatment has caused physical or psychological harm, or led to the death of the patient. A programme of proactive work by CFS designed to promote awareness of fraud and to actively search for fraud in identified high risk areas. If you have a general question about NHS Lanarkshire or any of its services, visit our Contact Us page for more information. have an ongoing health condition. Secondary access, plus extended hours access, is via the rear door on the ground floor, from 7.00am to 7.00pm. NHS Scotland follows the retention schedule set out in the Scottish Government Records Management Health and Social Care Code of Practice as a guideline about how long it should keep health records, and when they can be destroyed. We use cookies to collect information about how you use data.gov.uk. Please help us, help you, by getting the right care in the right place and keep A&E free for critical emergencies. Call: 0141 201 4444 Twitter: @nhsggc Visit Greater Glasgow and Clyde NHS Board This also provides disabled access. If you have an enquiry about a service, please visit ourA-Z of Servicesfor contact information. This briefing explains each of the key parts of the medicines supply chain and some of the challenges faced by the sector. The NHS board must tell you how to do this when they send you the final decision. Treatments may be available if you're at highest risk of becoming seriously ill from coronavirus. Community pharmacy contractors provide a range of NHS services for health boards. 2 - 4 Waterloo Place. Bellside RoadCleland ML1 5NRCall 01698 687630Wards: Hospital StreetCoatbridge ML5 4DNCall 01236 707705, Johns LoanBiggar ML12 6AFCall 01899 220077, Glasgow RoadKilsyth G65 9AGCall 01236 822172Fax: 01236 825790, Fallside RoadBothwell G71 8BBCall 01236 748748(University Hospital Monklands switchboard will direct calls), Ayr RoadDouglas ML11 0RECall 01555 851210, McGuinness WayEast KilbrideGlasgowG75 8GJCall 01355 593484, Strathaven RoadStonehouse ML9 3NTCall 01698 755444, Farm RoadBurnbankHamilton ML3 9LACall 01698 754599, Towers RoadAirdrie ML6 8LWCall 01236 789977. You have the right to be told the outcome of any investigation into your concerns or complaints. Going to Hospital Right Care, Right Place The way you access urgent care has changed. Around 3,000 colleagues across NHS Lothian have developed Our Values, a set of common values and ways of working should make information about NHS Lanarkshire easier to find, has been optimised to work well on desktops, tablets and mobile phones. Key partners also include the third sector, the independent care sector, unpaid carers and a range of stakeholders including people at the very heart of our communities. For non-health related advice on COVID-19 please visit the Scottish Government (external website). Health Rights. Health protection team contacts - Public Health Scotland If they decide the information is incorrect: If they decide the information is correct: Information can only be removed from your records if: You may want to approach NHS Scotland to request that your information is removed from their records if you feel that: There may be occasions when the NHS will not uphold your request, for example: The NHS must reply to your requestwithin 30 days.. Click here for more information. Your GP practice team is available (Monday to Friday, 8am to 6pm) if you: have an urgent care need. NHS Scotland follows the retention schedule set out in the Scottish Government Records Management Health and Social Care Code of Practice as a guideline about how long it should keep health records, and when they can be destroyed. Find out more aboutcomplaining or feeding back about care. Click here to toggle the visibility of this menu. Mid-Year Population Estimates | National Records of Scotland If you have a hearing or speech impairment, please contact us by SMS text on 07805 800005. several practices whose health board changed during the 2014 health board . All content is available under the Open Government Licence v3.0, except for graphic assets and where otherwise stated, Visit the Golden Jubilee National Hospital, Scottish Public Services Ombudsman (SPSO), Report a problem with a medicine or medical device. A complaint can sometimes be accepted after the time limit. About the Scottish Dental Practice Board - shsc.scot A small number of specialist treatments provided as an inpatient or day case are not covered by the TTG. These arrangements are managed by the local NHS Board who is responsible for ensuring the communities it serves has appropriate access to NHS Pharmaceutical Care Services. View our Twitter - (This will open in a new window). They do not cover clinics led by other professionals, including nurse-led clinics. The website: If you cant find what youre looking for please contact ourGeneral Enquiry Lineon 0300 3030 243. And after his dramatic resignation, Lord Goldsmith has spoken out . They also provide the link to other health . by Health Board) are available via the referenced source. Scottish Government - Opens in new browser window, Feedback display message, this and the title will be overided by Javascript. Search NHS Inform - Click here to submit this form.
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