Our care team members are available Monday Friday from 8:00 am to 8:00 pm and Saturday from 8:00 am to 1:00 pm Central Time. Coronavirus update: Latest COVID-19 update. Its the slimmest straight stairlift rail on the market! Request a call back from one of our mobility experts: This field is for validation purposes and should be left unchanged. The Patented Multi-Drive Friction System will ensure your stairlift is . Handicare 1100 | Straight Stairlifts | Senior Stairlifts Business Hours:MonFri: 9:00 5:00Other times by Appointment, Straight Stair Lift Installation Handicare 1100. Handicare's 1100 Straight Stairlift is a compact device that allows people to be seated in the swivel seat and ride up and down a staircase with ease. A curved stair lift will cost about $8,000 to $15,000. We simply want an operational chair lift. What's the problem with your 1100 Stairlift? Great service from start to finish. We are beginning to connect the wiring for the power to the chair also. Its very user friendly and comfortable, with several options to personalise the lift to your exact needs. Its North American headquarters and factory are located in St. Louis, but the company also has local offices across the U.S. and Canada. Handicare Stairlift - 1100 Straight Stairlift - Rehabmart.com Handicare 1100 error codes - Anglian Lifts Ltd Technician ordered parts & rendered unit inoperative. Request a call back from one of our mobility experts: * * * * Or call 888-637-8155 for a FREE estimate. There is an audible alarm that will sound if the power is off.If you have a doorway or open hallway right at the bottom of the stairs where the rail would impede access, the 1100 has a unique slide track rail. They said maintenance is required in the fine print of the user manual. Whenever this happens the only solution is to pay for a technician to come to the house to do a reset of the mechanism. Compare customer reviews about Handicare stair lifts regarding product quality, pricing, the staff and more. Our sorry story has been going on for 6 months & still no resolution. To save even more space, the stairlift seat, footrest and armrests can be folded when not in use. This ensures that the stairs are safe for other people in the home too. Typically, though, straight stair lifts cost between $2,500 and $5,000. This one will be configured on the left (as youre looking up from the bottom) and well use the right swivel so that the user can easily and safely exit the stairlift at the top of the stairs. Thank you, you have successfully subscribed to our newsletter! This lets the company create a custom quote based on your home and your specific needs. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Reviews Handicare 1000 Review Handicare's 1000 is an affordable, no-frills straight stairlift with optional add-ons that accommodate outdoor use, heavier people and those with limited mobility. Office team are brilliant. I called her late afternoon yesterday and asked her, if she received any speeding tickets. Handicare's 1100 Straight Stairlift is a compact device that allows people to be seated in the swivel seat and ride up and down a staircase with ease. Handicare didn't want to know and didn't even return our calls. Stairs used to be something I dreaded but now something I look forward to! Everyone was friendly and professional. We needed to cut the rails to the right length for the clients stairs. He was a very pleasant young man and the installation was completed very quickly. They were on time for the appointment,explained everything in detail.the installer came on time and was very efficient and explained the working of the stairlift in detail that we could understand.Can definitely recommend the company. The 1100 Straight Stairlift from Handicare was designed with a compact yet comfortable style that helps makes your home more accessible. It was just a fiasco, and they would come back and take a look at it and wouldn't have any available parts, so they had to order it. The authorized dealer has advised us that the Orlando office called them yesterday, 2/12/2019, to say the remotes were on back order with no estimated delivery date. Each project requires specific measurements for the site. Your advisor will also utilize what the company calls its PhotoSurvey system to get measurements for installation. Sign up to receive our free weekly newsletter. My husband and I are both handicapped. My experience has been a nightmare. 55 Share 23K views 2 years ago In this video we show you how our straight stairlift Handicare 1100 works. The seat will swivel at the top landing, making sure you can get on and off the stairlift easily and safely. Dont believe it. My friend bought the Handicare stairlift for me and it was installed wonderfull Handicare is a company that manufactures and sells products that promote users mobility and independence, including a wide range of stair lift models. Thanks to the continuous charge functionality you can park the seat anywhere you like on the rail: the batteries are always charged and ready to go.The 1100 is suitable for users up to max. The Handicare 1100 Straight Stairlift features next-generation technology with an ultra-streamlined design that takes up less space on your stairs. All the stress and worry was taken away for us. Straight Stair Lift Installation - Handicare 1100 | Advantage Home My father can not go anywhere without that chair. 1100 - Handicare TechTool At Handicare it's always our intention to provide an open, transparent and non-pressure sales process. He really enjoys his job. Ever. With its compact design and grease free rail, the 1100 blends in nicely with your interior and is a breeze to keep clean. Standard message and data rates may apply. Injuries, illnesses, and aging can cause severe limitations that impact mobility, mental health, and the completion of routine tasks and responsibilities. 350 pounds (or 440 pounds with XXL heavy-duty kit), 255 pounds (or 302 pounds with XXL heavy-duty kit), 250 pounds (or 300 pounds with XXL heavy-duty kit), Be the first one to find this review helpful. Handicare Diagnostic Fault Codes Current list of fault codes for all Handicare stairlifts to help diagnose current operating issue Code Status Description Solution contact us If you could ask your neighbours to contact me at ukcustomercare@handicare.com I'd like to look into this in more detail.Many thanks,Matt. In the unfortunate and rare event one of the motors breaks down, you can still finish your ride up or down the stairs. The slim design allows the staircase to be accessible for other household residents, visitors, or employees. Weve arrived at the clients home and we can see Phil making adjustments to the feet placement so that they are in the right spot for the stair treads. Our latest stairlift innovation is the narrowest on the market. The remote control isn't working. The warranty doesn't even cover the call out and they want 250 for this also, not including parts! Additional features such as the quiet, yet reliable motors ensure a peaceful but productive process. We'd be happy to help, simply call 0800 9100137. Handicare has stair lifts for many different staircases and user needs. Still waiting on fitting of our stairlift. We value your privacy. Please verify the official warranty policy at this website: https://www.handicareusa.com/wp-content/uploads/2019/06/Handicare-Stairlift-Limited-Lifetime-Warranty-2018.pdf. Its modern design allows it to seamlessly blend right in with the design and . Their service did not begin and end with the sale. Lees deze handleiding aandachtig door, zodat u weet hoe de Handicare 1100 . It comes with a host of. The companys North American manufacturing is based out of St. Louis, Missouri. Advice About Handicare Work at Handicare Modern Slavery Act Statement About Handicare Group, Handicare Stairlifts UK 82 First Avenue, Pensnett Estate Kingswinford West Midlands DY6 7FJ, 2023 Sitemap Company details Disclaimer Contact Privacy Policy Cookie Policy. The Handicare 1100 is ultra slim and compact and can be placed close to the wall, leaving a lot of free space on the staircase for other stair users to safely climb the stairs. Numerous engineer visits have failed to put right. Derek shows the swivel handles on the chair seat for the stairlift. If you have a more complicated staircase, it might take longer, though. If you would like to book a showroom visit at our headquarters in Calne, Wiltshire to try out our range for yourself, just give us a ring!Transcript:If you have a straight staircase and are in need of a stairlift, the Handicare 1100 may be the one for you. After dealing with your staff we appreciate your honest advice and your willingness to accommodate us when at all possible. The Handicare 1100 Straight Stairlift features next-generation technology with an ultra-streamlined design that takes up less space on your stairs. With the seat and footrest folded up, it also prevents the stairlift becoming an obstacle for those entering the front door. It boasts the narrowest rail of any straight stairlift as well as many other great features. It comes with a host of features, and powered options are available to customise a model to fit your needs. However, the remotes that came with this product stop working at times. Well finish up by tidying up the wires and clipping them in place with special wire clips on the bottom of the rail. Handicare 1100 - Maine Accessibility At all stages from planning to installation the company has been friendly, professional and efficient. Page 45 Uw Handicare 1100-traplift is een geavanceerd product voor binnenshuis gebruik, bedoeld om n persoon in een zittende houding te vervoeren. I believed the price for your stairlift, was extremely competitive, and the quality was very good.The whole process of buying the stairlift, with extremely polite staff and your fitter who was amazing. . Handicare definitely doesnt! We had difficulty in finding someone at Orlando Tech Services to help. Take a look at ourguide to stairlifts batteries. We have been extremely happy with your customer service. By the way, Sean is a great guy and is doing a terrific job installing the equipment. 10/26/2020: New parts installed. The foldable hinge isn't working. An authorized dealer was assigned to us in Nov. 2018. So the husband spent the night in an armchair, not the best result.These folks pay for a service , so if anyone is thinking of using Handicare Stairlifts , just be wary. Yes, Handicare stair lifts come with a limited lifetime warranty that covers things like replacement parts (for 90 days) and workmanship (for up to 10 years). It could just mean flag something you can easily sort out yourself. They then use these measurements and your preferred model to create a custom quote. Look how snug to the wall the stairlift is installed. 3 months later, many engineer visits and numerous calls to customer services she still has a broken stairlift that she has been told is useable (having previously had the key taken away because the noise made it unsafe) and no idea when the repairs will be actioned as there is a backlog at the drawing stage. We bought a $3,995 home chairlift for our disabled elderly mother from Handcare in Dec 2017 (receipt attached). The robust 1100 is powered by Handicare's patented four wheel drive technology with four quiet and reliable motors. This comprehensive guide, 5 Benefits of Choosing a Local Domestic Lift Company, Using a local company for installations, servicing, and repairs of stairlifts and home lifts comes with many benefits that are often overlooked. Thanks again for all that you and your team do for our clients. Very easy to deal with. Please call (888) 637-8155 or visit our Help and Advice section. Whether you own or rent a Handicare 950, 950+, 1000 or 2000 model, the fault codes are uniform across the range. All aspects great. It took me close to a year to get it running, and then I've had it approximately four years. If you live outside the DC metro location check our other service locations. This is a printed version of Handicare Stairlifts UK of Handicare 2023. The chair will be adjusted one or two degrees towards the top of the stairs to provide an extra feeling of safety to the rider of the stair lift. Other stairlifts has weight limitations. Visit our Stair Lift FAQs for answers to the most common questions. Handicare 1000 Review - Pros, Cons and Verdict | Top Ten Reviews I got Handicare Stairlift for my aging mother. He has reclaimed some of his independence and the speed of installation was fantastic the staff could not have been more helpful. The warranty doesnt cover damage or failure caused by misuse, abuse, damage, normal wear and tear, unauthorized modification to the product or shipping damage, and its only eligible on products installed, maintained and serviced by an authorized Handicare dealer or agent. I have no hesitation in recommending them. The remote Call/Send controls can be used if two people in the house need to use the lift or to send the lift to another park position when not in use.All stairlifts are battery-powered, so work in a power cut. The loss of mobility from injuries or aging can cause an abundance of challenges and trauma. I was pressured into buying a four year warranty costing almost 900, after a recent call out. The installation was an additional $425. Please choose from the following options: The lift isn't moving. The Handicare 1100 Straight Stairlift features next-generation technology with an ultra-streamlined design that takes up less space on your stairs. It has made my mother's life better by 100%. An excellent bespoke product, expertly surveyed, designed, built and fitted to what was not a straightforward staircase. Product Features Weight limit: 309 lbs A slim profile of 12.6 in when folded Continuous charging function Fold-up seat, footrest, and armrests save space for other stair users Sensors immediately stop the lift if anything is detected in its path EasyGlide technology ensures a smooth ride up and down the stairs with a gentle gliding stop Date of experience: 23 June 2023 Instead, a nice smooth and quiet ride. Now I "fly up the stairs" effortlessly and can now remain in my home! User Manual - Handicare Home Mobility | Home Page | Handicare USA If you still need stair lift repair service in Northern Virginia, Washington DC and Maryland area give us a call at 866-721-6004. With the 1100, we eliminated the traditional tooth rack model and invested in a Friction Drive System. In the unfortunate and rare event one of the motors breaks down, you can still finish your ride up or down the stairs. I would recommend Handicare to anyone. When I sat on the chair it tilted forward making me feel I would fall forward and out of the chair. Stair Lift - Handicare 1100 - YouTube It has been over a month since I sent it back and I still dont have a refund. You may have mis-placed the manual, but what do the codes mean on your stairlift? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Failed to fix the same fault 3 times within the first month of installation. I have been treated so badly - steer clear of this company. We aim to get to any customer that needs us as quickly as possible. We don't want our money back. Engineer was prompt and efficient and courteous . 1100 - Handicare TechTool This is an excellent model that we have in stock, ready to go and can be installed in just a few hours. We have comprehensive lists of stairlift error codes for many makes and models of stairlifts an domestic home lifts. We are desperate of what to do. Solution: turn . Handicare has a very clear warranty policy that is posted on their website that explicitly covers "motor and gearbox will be free from defectsfor the lifetime of the product" (see attached official Handicare warranty document from their website; first paragraph is clear). They made a dent in there from falling. He provided a comprehensive operating demonstration and left the site very clean and tidy.The product seems to be of good quality and we especially like the fact that there are no messy oily gear trains. Absolutely, all stairlifts have inbuilt safety features as standard.The 1100 comes with a very easy to use seatbelt that should be fastened when in travel. The chair pads are like the cheap garden knee pads that can be bought anywhere for a few bucks. The Patented Multi-Drive System will ensure your stairlift is operating at peak levels at all times with no reduction in performance ever. I have a 94 year old mother frightened to use a stair lift in case it stops half way up the staircase A total shambles of a company . and we get the bulk standard reply from them the same as everyone else they .. really dont care about !!!!! A lot of the time issues and problems can be related directly to a stairlifts main battery pack. Quick and easy. 1100: 2 years Motor and gearbox: 10 years Safe Working Load (SWL) 30-45: 309 lb (140 kg) 46-50: 287 lb (130 kg) . 140kg. Communication with salesman great.Had to remind office to coordinate electrican when booking in date of installation.Now stairlift is installed doing a great job. This feature allows you to use the lift worry-free, especially if there are pets or children in the home. You'll know the possible options so you can choose which solution is best for you. The chair's computer was replaced the week before Christmas. 1100 Straight Stairlift Virtual Overview Upgrade your experience today the safe and economical way with Handicare. And even better, it can be installed in just a few hours; we have them in stock today, ready for installation.How do I buy a stairlift?For more information on buying a stairlift, give us a ring on 0800 019 2210. Installation takes about four hours, depending on the model and your homes configuration. Also, the 1100 comes as standard with safety sensors that will stop the lift in case of obstruction. Questions? If so, youre in the right place. We process your personal data in accordance with GDPR as described in our Privacy Policy. He solved the problem quickly. Delivered and fitted on time.Excellent engineer who was professional and friendly.Great quality and engineering. This model will hold a person up to 140kg, thats around 22 stone.The 1100 is one of our most popular models. The true source of warranty info is in the link, not the user manual. His wife rang them for help and after a 20 minute wait for a reply finally got through.She explained the situation only to be asked Cant you get a neighbour to help ! It goes against our guidelines to offer incentives for reviews. Well also be adding some extension plates with support stanchions on the for the Zero Intrusion feature of the Handicare 1100 straight stair lift. It could give them a bad name because of the experience. The companys Vision app can even create a 3D visualization of your new stair lift in your home. Dont make the mistake I did, find someone that stands behind their product. Or where the stairlift could be a possible tripping hazard at the top of the stairs. The Handicare 1100 also boasts cleverly placed safety sensors that stop the stairlift immediately, should it detect an obstruction, and is certified to the international stairlift safety standards - so you know your best interests are kept in tact. But I didn't have to pay anything because it was covered. I wish you and your team great success. In the table below we explain the stairlift error codes shown by the Handicare 1100 model of straight stairlifts and possible remedies. This field is for validation purposes and should be left unchanged. They need to watch who's selling their product because I wasn't real happy about that either. The lift is fully certified by the international stairlift safety standard EN 81-40 and designed for years and years of carefree daily use. This stairlift keeps me from being confined to the upstairs and if I had a problem, I would feel very free to call the people who sold it to me and installed it for me. We use dedicated people and clever technology to safeguard our platform. My husband's handicapped so I got a Handicare stairlift. Dimensions. Phil is currently the Managing Director of Anglian Lifts Ltd in Peterborough and a Board Director of the British Healthcare Trades Association (BHTA), prior to this he was the MD at Anglia Stairlifts Ltd, MD of MediTek Stairlifts Manufacturing facility (based in County Durham) and the President of MediTek Incorporated in Apex, North Carolina, USA. That means theres no teeth on the rail making it is easier to keep clean.Safety standards recommend your model be serviced and safety checked once a year, we offer this as part of our aftercare service to you.All models have a safe weight limit. I highly recommend them to anyone. The 1100 Stairlift features automatic safety sensors that will bring the lift to a gentle stop if it comes close to any obstacles on the stairs. Straight stairlift 1100 Email Tweet Our stairlifts Made for your curved and straight stairs All Rights Reserved. Handicare is a great option if youre shopping for a stair lift. My emails asking for a refund even of the unused years have been fobbed off. Although some of the models don't have very high weight limits, a few higher-end models have increased weight capacities. He tried very hard to get an early slot for installation but the eventual date was quite acceptable.The installer rang to say when he would be arriving and he did so more or less on the dot. Our promise. The company did contact me but, a year and a half later, the remotes for our stairlift still do not work. Alternatively, you could upgrade to a Powered Swivel which automatically swivels at the top of the stairs. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We have special tools at our warehouse for the job including a saw with a special blade which can cut through aluminum. We provide a buying advantage with verified reviews and unbiased editorial research. If you have ANY problems with your lift in the first . Absolutely terrible experience with this company .. poor installation & have had the same issues from day 1. 2023 RehabMart.com, LLC. Handicare doesnt publish its prices on its website, but you can fill out a form to begin the quote process. Handicare 1100 Straight Stairlift We are reasonable. HANDICARE 1100 USER MANUAL Pdf Download | ManualsLib They are absolutely taking advantage of elderly customers, not following through on their own warranty guarantee, and I am stuck with a $4,000 useless chair lift that no longer works, causing immense physical and emotional distress. Handicare have recently installed a stairlift at my home. Phil Rice has been in the Mobility Industry for the past 25 years, specialising in stairlifts, home lifts, hydraulic platform lifts, hoists and through floor lifts. This gives you peace of mind that you are dealing with a business that complies with theircode of practice.