The buyer has the tickets . THEY ARE DOING ILLEGAL ACTIVITES AND YOU ARE ELEGABLE FOR A REFUND PLUS YOUR WHOLE TRIP MONEY BACK! I dispatched the tickets to the buyer promptly the next day. StubHub shortly after released an email saying they would be refunding tickets. A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. This means that youre buying tickets from (or selling tickets to) other StubHub users essentially, random people on the Internet rather than StubHub itself. Here's how it works. Please do not offer for me to contact your customer service because I have already gone that route with no success. _______________________________________________. In no universe should one contemplate using this company. Terrible customer service. Tickets to an NBA are about 32% service fees. On June 17 (24 hours before the show) when the tickets were scheduled to be transferred, they did not arrive. This was our first time buying tickets from StubHub, and buying from the UK was expensive with the shipping fee. At the end of the day, every online transaction has its risks. I sold tickets on 4 January 2020 to an Elton John concert, dinner & show, for 31 January 2020. Their chat representatives are available online 24 hours a day, 7 days a week too, so youre never left hanging simply because it isnt normal business hours. My order number is **. Basically, StubHub will take your money for tickets and give themselves a one-way option to sell them at a higher price later if they can, and will only tell you a few hours before your event that you dont have the tickets you thought you had paid for, had planned around and were waiting for. I purchased 3 tickets to the 2019 ashes test at Lords. Turns out they thought they were not in a row, but the tickets are in a row according to the MLB seaon tickets sellers. Well start sending you the news you need delivered straight to you. I am going to be in Madrid next week and unfortunately wasnt able to get tickets with my madridista membership because I have an american credit card. I will not get paid for these tickets now- which is fine, but I feel terrible for the poor people who could not get into the event because the tickets hadn't been transferred. Perhaps there was a computer glitch, but one would think stubhub would be able to sort it out, given I had the order #. These are often free tickets the seller can relist. StubHub is NO LONGER REPUTABLE. The garage had a roll-down door that was closed. I can not attend the event in November and Stubhub does not give refunds for rescheduled shows. This means that you're buying tickets from (or selling tickets to) other StubHub users essentially, random people on the Internet rather than StubHub itself. After the cancelling of the baseball season, they have refused to refund my money for the cancelled games though it clearly states so in their policy. Soccer Champions Tour - Manchester United vs Real Madrid CF. Sunday, June 11, I was walking to the stadium after driving over 100 miles to get there and was told by StubHub that they did not have my tickets and there was nothing they could do about it. It may be tough to believe, but the truth is that StubHub is a real company in 2021 that is in good standing with both ticket buyers and sellers. Use someone else or pay the price!! Remember, when you buy tickets on StubHub, your seats are guaranteed to be together. I called my cc and they said do not use the site anymore so some poor buyer has paid StubHub for a ticket they cant use. Buy and sell your Real Madrid CF tickets today. The company is fully legitimate and has the right to sell or resell all tickets on its website. We had trouble getting paid for the first set of tickets , that being said, we probably only spent 2 hours on the phone with them to get our money . Meanwhile, sellers on Stubhub are guaranteed that they have the right to change their asking price on tickets which havent yet sold and that they will receive the money from their sale, even if the tickets werent received by the buyer, as long as it was through no fault of their own. StubHub is a fraud! They have a VOID watermark. This happens when tickets are reprinted, but they are usually still valid. Other people taken by same scam. This policy is clearly 100% in favor of the ticket seller, and puts the ticket buyer in a precarious position. This website offers fans the ability to get premium seats to see their favorite artist, which otherwise would be sold-out from the venue. How do I know I can trust these reviews about StubHub? 1 review GB A day ago fantastic service on the phone I am just starting on the Stubhub tickets journey. That is an absolute false statement. It's Reliable! That is absolute theft. Lords cricket club refunded all tickets. So emailed them and they sorted everything out really quickly, fast communication and really helpful. That goes down the drain! They postponed the show to October of 2020, then postponed the show again to September of 2021. Your review recommended to be at least 140 characters long :). Is StubHub a Legit Website? Is It Safe to Buy Tickets? |Seat-Compare.com I did not like how you had to register and create an account before seeing the total price on our tickets. The tips below can also apply to StubHub alternatives, such as SeatGeek.comand TicketNetwork.com. Cost way more than anticipated. what customer support does that. I complained saying there is no possible way I have to travel an hour to get the tickets then an hour back to the game plus the time to get into the game would be simply impossible without missing the first half of the game, its ridiculous. Is Stubhub Legit & Safe? How Reliable Is It Really? (2023 Update) Yes, StubHub is legit. They exist to rip off fans of music. No tix just a lame Facebook page. Planned a road trip and booked hotels mainly concentrating on the concert. If you want the best and premium seats, whenever you want to watch your favorite stars, be prepared to pay a little extra. Imagine not being able to see the catcher or hitter throughout the game and not being informed of that prior to your purchase? Apparently for not fulfilling the order even though I have a video of me transferring the tickets. Do yourself a favor- do not order through StubHub!!!!! 6 reviews. StubHub is one of the few online ticket brokers that guarantee the legitimacy of their tickets. I have also filed a complaint with the Better Business Bureau. but you will most likely pay a premium price for this experience. Ended up buying tickets to this weekends match against Real Sociedad from stubhub. Jul 29. StubHub.com has made partnerships with many professional teams including all of those in the MLB, MLS, and CFL. Is StubHub Legit & Reliable? | StubHub Reviews (2022) They do offer live chat support 24/7 for any help with questions and ordering. StubHub is a secondary market for tickets. She was able to confirm my order and let me know when the tickets would be transferred. It also has sponsorships with over 100 organizations worldwide, including many sports teams and leagues, as well as some technology companies (such as Apple, Spotify, and Uber). biggest selection of tickets to choose from compared to other ticket exchange sites, StubHub says they have a 100% Fan Protect promise, StubHub has partnerships with many artists, teams, and venues around the world, StubHub.com has made partnerships with many professional teams, StubHub was sold by eBay recently and acquired by Viagogo, eBay is selling StubHub in a $4 billion deal. Then Stubhub chargied us $500 for incorrectly selling them???. It did not. In a word, yes. I also booked a hotel in Saratoga for the event since the venue is about a 4 hour drive from my home. Unsubscribe easily. If I could give NEGATIVE 10 stars in ratings I would! > 100% buyer trust guarantee, Ticket Exchange by TicketMaster These cookies will be stored in your browser only with your consent. I tried getting resolution on their community page (you cant get through on the phone) and just kept getting told This is our policy. If you disagree in any way on their community page they just delete your comments and eventually ban you from the site. So in my experience FabProtect is a scam, They rescheduled the show 3 times for 3 years. (see our top alternative ticket sites below). All in all, the app is free. Buying English Soccer Tickets: Is StubHub Safe? this is a scam and they are thiefs this is ridiculous. StubHub will, however, allow you to re-sell your tickets, provided that there is time to get them to potential buyers before the event. Print It's common for venues, like theaters, to have non-consecutive numbered seats next to each other. ?? Paid over $1,000 to take my family to a Cubs game. Security told me that Scotia Bank Arena is not accepting tickets purchased from Stubhub. Stubhub offers tickets to meet and greet your favorite artist, but you will most likely pay a premium price for this experience. We were told to go to the ticket office. Do not use this company. Let's take a look at how StubHub ensures its users safety and security. So not only are they withholding the sale money, but they also charged me $150 for it!! > official resale for NBA, NFL, NHL It says I should receive my tickets tomorrow! SO here I sit on hold yet again, this time the robo message says to expect a GREATER THAN 2 HOUR WAIT! Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. The concert was held as scheduled and the buyer did attend. They wanted me who just got ripped off to then go and continue to provide them with even more business. The Stubhub Guarantee covers anyone who does business on the site, whether they are a buyer or a seller. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I lost nearly 2000 EUR. Stub hub is great for hiding service fees until near the end after you have selected the tickets, but I am used to that, and the most recent event I was looking at a 30% markup, wanted to go to the game so I paid it, but when I couldnt go to the game, because of tropical storm.s damage could not reach customer service, when running into problems using their apps to sell my tickets .Customer service was never their forte, and I just gave up. The company is entirely legitimate and has the right to sell or resell all the tickets on its website. And do the entire waiting in line at the gate all over again. After taking the issue to my credit card company they closed my account so I can not even log in. Is StubHub Legit or a Scam? | Inspirationfeed Take your money elsewhere. Fan rewards: For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. I purchased 2 tickets back in October 2019, to go see Jeff Dunham in Reno on May 1, 2020. Highway robbery! Even worse to get charges fees again to sell them. > up-front pricing But is it safe? To this point I have also not received a refund, as contacting customer service is not possible. If your event is canceled and not rescheduled, you will get credit worth 120% of the amount paid. Compare all our top 3 ticket sites below for the best deal. They were so happy to help me fix this mistake, but when I asked them about the fee of $43.48 I paid for the wrong order of four tickets they were sorry we cant refund that. Although this does not mean that StubHub is free from errors. Turned out it was to a day game well over two hours in to the game, Called the company, they said to bad, cant help you. Allowing ticket sellers to wait until the day of the event leaves no fallback position for the ticket buyer. Our StubHub reviews and customer feedback below will eventually guide customers in determining if this is the best site get tickets. I ordered tickets to see the Blazers in Portland. Stubhub has the money and we have nothing ! Was I given a refund No! The following day, after being on hold for MORE THAN AN HOUR, we were told that it would be investigated and we would be contacted within 4 days. Are my tickets real? : StubHub and our To add insult to injury, I still have two tickets for sale on their website and I cant get back on there. After more than 4 calls and 6 hours on the phone and terrible phone connections. Stub Hub first claimed I intended to sell the tickets twice. Beware! Stay Away! I transferred the tickets on the StubHub website and the day of the sale got canceled. It's also not limited to StubHub. 2 hrs of phone banter and refused to refund my money or let me talk to any supervisors. BEWARE. StubHub seems to have the biggest selection of tickets to choose from compared to other ticket exchange sites. There are a few states that have laws to protect consumers from this type of abuse (14 I think) but the rest of us are just out of luck. Removing all our items to get thru metal security. Had to hang up and not sure she ever did even try to get a manager. On average we see ticket prices being marked up about 100-150% from the original face value on the ticket stub. They are terrible and I will never purchase anything else from them. Will never use Stubhub again. If any of these things happen (or the event you have tickets for is cancelled and not rescheduled), get in touch with StubHub customer service, and they may be able to compensate you with a monetary refund, on-site credit, or replacement tickets. Join us on our "Group Groundhop" at Chelsea v Liverpool! The site even has a guarantee that if the tickets you buy are fake, you can call their support line from the venue and they will do everything in their power to find you comparable seats right then and there. Any Cons (service fees, shipping, etc.)? Yes, there seems to be couple lawsuits against StubHub since COVID-19, because they dont seem to want to refund some of their customers. I will never buy anything from them again and I strongly recommend that no one ever buys anything from them. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. Sat. By clicking Accept All, you consent to the use of ALL the cookies. Read their reviews on google. They are horrible to deal with . Question about stubhub : r/realmadrid - Reddit It's the real deal Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. The show has now been canceled for Sept 18th 2021. Home Online Shopping Buying and Selling StubHub Course Is StubHub Legit, Safe, and Reliable? Ordered and paid $37.77 for what StubHub promoted as a reserved parking spot in a garage. Keywords: is Stubhub reliable for tickets, StubHub has an exclusive FanProtect Guarantee, for the best deal compare each site below, > only site to allow you to pick the exact seats, > 100% verified for authenticity by TicketMaster, > biggest selection of tickets for most events. The website really can provide tickets to events that are sold-out, due to the fact that they have such a strong relationship with a number of venues, ticket agents and individual ticket sellers around the country. Ticket Website Reviews Stubhub - Are They Safe? Apparently if you double list the tickets, even if you cannot find your listing or upload the tickets you are more than 100% penalized. Is stubhub safe to buy tickets? Currently in Madrid and really - Reddit As long as you have documented proof that you transferred the tickets and confirmed the sale then you will get paid. This was perfect until shortly after the released a second email essentially saying never mind not our problem. Girona FC vs Real Madrid CF Tickets | 1/10/2023 | StubHub UK The prize a Premier League ticket! Our promise. If your event is canceled and not rescheduled, you will get credit worth 120% of the amount paid. I thought they were joking. One for four tickets and another for six tickets. All over the website it states that it is easy to sell- so I sold the tickets. Share your StubHub review below (or click here). StubHub sent me an email advising that the tickets would be refunded but they never were. I have been calling and emailing StubHub for 2 years now and always get long extended waits and promises to resolve the matter which never eventuate. When they finally refunded me, it was short of CA$12.28. At first they were like Oh its only postponed, so you can hang on to them and theyll be good for Bonnaroo 2021 or you can re-list themNo Refund. Seat Geek not only screwed up my order but they dont even have a customer service phone number. Bought Andre Bocelli concert tickets for Febuary in NY City.Bocelli cancels concert due to laryngitis.I spent over $5000 in hotel,airline tickets,ground transportation and meals. Ordered tickets for a concert for my hubby 30th bday. The company has a strict no hidden fees policy and they strive to make sure that buyers and sellers are fully aware of any charges ahead of time. Are the seats together? Is StubHub Legit And Is It Safe To Buy Tickets From? - KrispiTech Nico Paz, 18, forward. They see things in their favor, not their customers. Brighton & Hove Albion Tickets & Hospitality, Queens Park Rangers Tickets & Hospitality, England National Team Tickets & Hospitality, Scottish Premiership Tickets & Hospitality, UEFA Champions League Tickets & Hospitality, UEFA Europa Conference League Tickets & Hospitality, Paris Saint-Germain Tickets & Hospitality, this list of known unauthorized ticket sites, Getting Away Tickets to English Soccer Games. The company makes it exceptionally easy to search through available seats and to determine which tickets constitute the best deals. This is utterly and totally absurd! Instead of refunding your money as any ethically correct company would do, they refuse to refund! Is StubHub legit for ticket buyers in 2023? - Apps UK First I list my tickets I wanted to sell, but couldnt upload the PDF tickets and said I would try again later. Never use this company!! I was a victim of Hurricane Ida: NO POWER, NO WATER, NO MAIL, NO SERVICES for 11 days. Unbelievable. Date of experience: June 01, 2023. First off, the average ticket buyers will pay an extra 26.8% service fee on average for concert tickets as shown below. Not to mention they take WAY too much on every end of every sale. Few days ago I was .up by this company. So, I dont know, do your research before going to a 3rd party ticket site And be very leery of StubHub! Stub hub is the worst company to use for tickets, if you buy tickets from stub hub and the event gets canceled and or postponed to a later date which in my case got rescheduled till sept 2021 and its on July 2020 right now and Im not able to make the new dates, they will not let me exchange for in store credit to different nor it is IMPOSSIBLE, to get a refund, they find every way to keep your money and will not ever give it back, the only option they gave me was to sell the tickets on stub hub, like what the f*** is that? I ordered tickets for Cactus League Spring Training, but the transparency of the $20 additional fee per tickets has a lot to be desired. mock my words , they will be on the news. What a rip off! i bought my tickets a month in advance for a soccer game in MEXICO CITY . During a global pandemic!!! The Second pair was sold and the tickets immediately transferred around March 9 or 10th for an event on March 15. It was over $2000! FanProtect guarantee Picture of the venue when selecting tickets User Friendly websites. Regardless of the outcome of their investigation, the fact that the tickets were not accepted, I should be refunded without delay and with no conditions. Also, though StubHub can protect you if an event is outright cancelled, it cant protect you if an event is rescheduled, and the events new circumstances prevent you from attending (e.g. We have been told multiple things that are inconsistent . The more information that you gather ahead of time, the better your ability to determine whether youre getting your moneys worth for a ticket, or whether youre being ripped off. When he's not kicking around England working on this site and his book, you can find him at Providence Park in Portland, cheering on the Portland Timbers. I contacted Stubhub one more time and they still refuse to refund my money, I am a high school senior and I was looking to have a great time at Coachella this year. We dont want a voucher we want our 300 and change dollars returned to us. It was A Hassle. Paul is a traveler, writer, publisher and soccer freak. With such anti-buyer policies, I dont know how Stubhub can operate as a business. StubHub is an eBay company that began selling and reselling event tickets in 2000. He is the son of ex-footballer Pablo Paz, a defender who played for Argentina at the 1996 Olympic . Do not use this company. There are lots of other ticket resellers out there. Real Madrid Tickets at Bernabu | Official Real Madrid Website Become Madridista Premium and get early access to tickets First Team Tickets Next fixture Buy 100% secure Official ticket. Ill never buy anything from them again. WHY IS AN UNCONFIRMED DATE AND TIME GIVEN? This second attempt worked great, but I could not ever tell if the tickets sold. Real Madrid CF tickets are on sale now at StubHub. Unsubscribe easily. I bought tickets 3 weeks before the event was scheduled, I was given a confirmation code but never got any barcodes for the event to scan. Fortunately, StubHub has an exclusive FanProtect Guarantee in place to ensure that you will have the tickets in your hands in plenty of time for the event. They blamed PayPal too . We sold our 4 MLB season tickets (all in a row). Its location on this page may change next time you visit. I will never use stub hub again. I feel like a victim. If your event is canceled and not rescheduled, you will get credit worth 120% of the amount paid. Re: Bullfight tickets/StubHub 6 years ago Save Stay away from stubhub. I have been told that yes I still owe them money. We did compare BigStub vs StubHub because some might ask, whats the real difference, and. Aside from having to pay for plane tickets and transportation in a different country, these scammers called us 2 hours in advance to the location to pick up the tickets. Pretty much everything everyone else is saying about StubHub is true! We also use third-party cookies that help us analyze and understand how you use this website. The parking garage was for a condo building. They are printed with duplicate. We have tested VividSeats.com and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support. The Rolling Stones announced on Sept 15 the concert was cancelled.Ticketmaster and every news paper in San Diego and a couple in England reports that the concert has been cancelled because the stadium is being demolished, but Stub Hub cant figure that out and refund the money!