KB Home has a reputation for building quality new construction homes. Kb Homes | San Antonio TX | Read Reviews - BuildZoom Realty Austin - Central. This company has put us through the wringer, charged us with fees for not going with their lender even though we never signed a loan agreement with them. See details. 25 KB Home reviews first appeared on Complaints Board on Aug 25, 2009. *This company may be headquartered in or have additional locations in another country. I'm not going to go through this process twice and have my new furniture and everything keep getting damaged. Then, the night before closing (which was cancelled that same night by them over lack of attic ventilation) our credit union is told to wire an extra $4,445 for a rate lock, citing the document we signed with a blank amount. Please click on the country abbreviation in the search box below to change to a different country location. They love stating that everything is under warranty, but what they don't tell you is that it will take weeks to schedule someone to evaluate the issue then MAYBE schedule an appointment to fix the problem. KB Home Reviews in Dallas, TX. KB homes has done great by us so far :). My AC broke Texas Austin Home Builders KB Home Business Profile KB Home Home Builders Looking for more information? Don't think they are! [protected]. - after just 2 years Our warranty officer doesn't answer the phone. The plumber stated that the clamp for the pex pipe was done incorrectly. All rights reserved. KB homes are great my experience was amazing starting from the time I seen the model home until the time my house was completed they have great customer service and the people that help you through out the process are amazing. ST. The latest complaint Repairs was resolved on Oct 18, 2022. I was never told by kb home how this system works and how to manage water system, Have had several issues since we bought our home less than two years ago, i was initially wary when they were pushing back on me getting an independent inspector for the home, claiming all their homes are internally inspected and "no one has ever asked to have a house inspected before, I don't know if we even allow it" was said a few times, my inspector found >20 issues requiring correction and noted that they have a habit of building shoddy fences so to keep an eye on that. Most fixtures and hardware is the "builder special" absolute cheapest garbage one can buy. The green spaces and walking paths made the decision for us. I fell in love with my crew, from Michelle, Vicki, Scott, and the Construction manager, Gill. I been from 9:30am in the balcony because you barely breathe inside the house.. If someone kindly get back to me, it would be greatly appreciated. Desired outcome: To see all the homes youve saved, visit the My Favorites section of your account. They know they are wrong but come up with excuses as to why we are wrong. WORSE COMPANY EVER. He made sure that I knew everything I needed to know about my home Prior to get in it and after I got in it. The personal that worked with us were professional and helpful. I had purchased appliances and furniture after our final loan approval a few days before closing and now they tell me that if I have to trigger another final approval over this, since my purchases caused the issue, they would not return my earnest money if it falls through. KB Home Reviews in Houston, TX | Glassdoor Monetary losses: I lost 2-3 months of tenancy as all the prospective tenants turned away due to the master bathroom design. MY HOME AND QUALITY A++++. After the storms, i saw that a partial corner of the roof is up, and I also found that a tile from my garage ceiling is off, I am very concern, that something is on the roof that created this issue. I was under contract with KB Homes in Lake Lucerne last April 2022. I have never seen such a pathetic excuse for a home builder. KB Home has resolved 4 complaints. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I can be reached at :[protected]@hotmail.com or [protected]. In addition we have a roof leak. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The KB Sales staff. Dallas homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. As a first time home buyer I had great experience with muy builder manager Brandon. Hello , So we choose an outside lender. Even if you saw a house 3 days ago for 354K, and they do a drawing that day which the house increased to 365K, you will have to pay an increase of the lot premium plus the increase of the base price! BBB Business Profiles generally cover a three-year reporting period. KB Home Employee Reviews in Houston, TX - Indeed BedsAny1+2+3+4+5+ Use exact match Bathrooms Any1+1.5+2+3+4+ Home Type Checkmark Select All Houses Townhomes Multi-family Condos/Co-ops Lots/Land Apartments Manufactured Max HOA Homeowners Association . Non return of earnest money deposit(s) 16,249.00 $. The lack of attention to detail and continuous spewing of excuses is sickening. The customer service also needs improvement Consult with other home owners and also never be swayed by their prices upfront and by their sales people. Their slogan is Built on relationship. But guess what, they destroyed this relationship. Original review: March 24, 2023. We were never informed that the home plan next door would also have a front entrance that would be side by side next to ours. We would like very much that you understand our reasoning for not moving forward with this purchase and request that we are refunded back some or all of our $1,000 escrow and $7474.00 deposit that we pre-paid. If we saw the house at that price and submitted an application to get the house at that price, why increase the price all of a sudden after all that was said and done!? And to make matters worse, I can't even use my credit cards or anything because the closing is stuck in limbo. We'll guide you through the process. Dionisia B. There are not enough words to express how outstanding the KB staffers were from beginning to end during the home buying process. Products used:KB I still have the original tape where KJB was supposed come in and fix mistakes. Please begin by refreshing the page to see if your location populates the Near field. It dont matter when you signed up, if your name dont get picked in their drawing then you have to wait until the next drawing. Still has not been completed) - Still missing appliances ( KB homes was given several options to resolve this issue. Contact Builder KB Home Reviews in San Antonio, TX Read all 748 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. Shotty work, Shotty workmanship, worst experience I ever had as a first time household buyer. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, gas company brought to my attention the bent, Bought a house by kb homes in 2020. Martin-St. Lucie-Okeechobee Counties, FL - Coming Soon! We detect that you are visiting from Germany. I closed on my home last month on the 29th and 90% of the issues have not been resolved due to either laziness or blatant disregard for other people money and time. Our intention was to never walk from our contract, as we really liked the floor plan of this home, but in the end, we are not comfortable living with no privacy in the front entrance. We detect that you are visiting from Brazil. No responsible, no respect and they behave very rudely. Oh, and the reason I'm under such scrutiny over the loan is because I lost my home buyer for my current address since we couldn't move out in time for them (because of KB's date moves). You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. New Homes in Belton, Texas by KB Home I' am having the same problems. That's all you need. As an example of what kind of things you are told during a walk through the doorframe had drips of pain and I was told that big drips like that always happen when you paint by hand and that is just the way it is. Since purchasing the home and moving in we have had over a dozen structural issues, appliance not working, plumbing problems, drainage and waterline problems. Thank you for fixing this issue. Still reaches out here and there to make sure any questions or concerns are taken cared of. The internet says they're one of the best builders ever, with the highest customer service. Order the units ahead of time. Update: No meter installed as of 3/27/23, contract and loan disclosure has been incorrect for months. We also ensure all reviews are published without moderation. Anyone ever try to grow a decent looking lawn on rock? If you consider buying from KB Homes, be sure to have a real estate attorney look over everything. Enjoy the local parks Alexander Deussen and Sheldon Lake park as well as local lakes among a 3-5 miles drive. KB Home is proud to build homes for Texas residents, with locations in Austin, Dallas, Fort Worth, Houston, San Antonio, New Braunfels and Belton. Updated: 01/20/2020 Building a home is a lengthy, complicated and expensive process that requires a lot of work. I have now lived in the house 6 months and still have outstsnding items. It goes against our guidelines to offer incentives for reviews. 2. 47% of employees would recommend working at KB Home to a friend and 43% have a positive outlook for the business. I signed contract with KB Homes on May 13, 2023 with the earnest money of $10,000 which I gave via check for another homesite where I transferred it to. KB HOMES REVIEW + WOULD I RECOMMEND THEM , MY EXPERIENCE - YouTube Really poor qualoty. Greg and the team was always available to answer any questions that I have and give me a clear way to resolve any concern that I have great job on having those guys on your team. KB takes care of the entire process. BBB Tip: Find the right home builder for you. They don't care.They did not build a house based on our Designs selected. From the Sales Team (Theo),Design Center (Jacqueline), Construction Supervisor (David), Loan Dept (Sonya), KB HOMES follow up (Nicole). He was patient with explaining everything. I used to live in an apartment 3 miles from my new home. I have a leak in a toilet. We are really frustrated with this whole matter. Business Profile for KB Home - Better Business Bureau At each step, each person I came in contact with was quite knowledgeable or sourced the answer to the solution. Texas home builder problems: who can help? - KXAN Austin Shower was put in incorrectly, tile floor is pushing water away from the . Most of the grass was dead. Now kb home says its your fault, you have kept water pressure high. 1 291 Ratings by Category Overall 4.5 Quality 4.3 Trustworthiness 4.5 Value 4.5 Responsiveness 4.4 Filter by Area Sort by Well done Longina Dauag D. Verified HomeBuyer June 23, 2023 Phoenix, AZ A great job was done by all involved Total Score Quality Trustworthiness Value Responsiveness My team was awesome! KB homes appears to be a great deal, but you really How easy is it to get a hold of customer service at kb home? KB Home | Houston TX | Read Reviews + Get a Free Estimate - BuildZoom On February 3 rd 2023 the tenant reported 12 lights flicker constantly. This rating has decreased by -3% over the last 12 months. on October of 2022. fo location 338 Havksaw Trail Raleigh nc 27610. Pulte Homes Disappointed. The WORST part is their lack of communication when it matters the most. It was awesome! Anyone can write a Trustpilot review. For the BBB EU Privacy Shield independent dispute resolution program, please click here. We reached out to see why not and never got a response back. When your home starts to fall apart, by that time too bad nothing is under warranty. Responds in about 12 hours. Thank you so much for your time and continued effort. Everything has been done with zero regard to creating an good home. Then they have the nerve charging extra for simple things like oh.. having windows.. seriously. What they are doing should be illegal. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. User does not have to select a country if they click this link. He is professional, well balanced and he worked with me until the very end. They verbally sell a good product, but they build a terrible home with cheap materials. They gave us a loan agreement and the origination fees blew away the huge builder credit they dangle in front of you. Our loan was in limbo the entire time. KB HOME - 1101 Coopers Hawk Path, Pflugerville, TX - Yelp My closet doors have about a 2 inch gap from the floor and I was told that was because I upgraded to a 9 foot ceiling so again my fault not theirs. Please advise. Had a fence post rot out from the base and drop a portion of my fence and was denied warranty on it because it's been over a year, glad to know they don't even expect their fences to last. Hello, first off I love KB I bought 2 town houses in 2020 and I am buying 2 more houses at Talus landings in Las Vegas. Bob was absolutely amazing. all staff involved were excellent. [protected], I want the job completed that they started and for them to be on time to get the damn job done, Cancellation of purchase contract: 14906 Coral Snake Way, San Antonio Tx, 78253. Their in house lender didn't approved us even when we made more than enough. Desired outcome: This is the second home I purchase with KB homes and both times has been a very easy, exciting and happy process to all throughout the entire process. I could continue but it would be a never end history, please dont buy a a kb home. KB Home Reviews | Read Customer Service Reviews of www.kbhome.com Outside house trees and plants were dead because of poor dripping system. : now High 400,000. Don't you get caught too! International Association of Better Business Bureaus. Tip for consumers:Get your own inspector and reinforce your fences early. 81 reviews www.kbhome.com Write a Review Ask a Question Ratings On Other Platforms Trustpilot Better Business Bureau Corporate Values Overview KB Home has a rating of 1.36 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. KBHS Home Loans LLC has {1} locations, listed below. So they sent over some numbnut who put ardex over the concrete to straighten it up. Everyone involved was great and we were fortunate enough to be able to follow our home from a dirt lot to its completed state that we love. Enjoy the local parks Alexander Deussen and Sheldon Lake park as well as local lakes among a 3-5 miles drive. We rejected it and never signed. Display 25 per page50 per page100 per page, Builder Reviews Total Score in all areas, [BUILDERNAME] Builds in [METROCOUNT] Metro Areas. Which I would never recommend even cause you can get a contractor to get the same thing in $15k. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Do better KB"Home"! We wouldn't have known about the development if Joe hadn't discovered it and let us know. Can someone please take a lead on both these issues and fix them? Great service by Tom. Click here to get notifications about new complaints of KB Home. Claim your profile to access Trustpilots free business tools and connect with customers. BBB reports on known marketplace practices. Nice staff they will help you with every step you need, Bob was absolutely amazing. She has been on it for 6 month and was in contact with the loan officers of KB And now i have no where to move to 4 days before house goes on the market again. Is this your business? We are on our 5th closing now with no date set. Our Copper Ranch community is beautiful, and you can tell a high level of workmanship goes into each home. Contract changed - earnest money not refunded, Earnest Money not refunded yet after we cancelled the booking. The last time we checked, a license was not required for Home Builders in San Antonio. I've been in the building industry over 40 years. They used non-standard water pipes that made my heater replacement super difficult. Not even a we can't help you with the rate lock. We found clear and detailed contact information for KB Home. to Kb Home for a townhome. Within 4 months in, the pipes exploded in the wall in the kitchen. Terrible overall experience with purchase. When I checked with the same person on 11-May-2022 then he replied to me that it will refund in 6 weeks and that I need to be patient. Development was delayed and most likely pushed back another month before it was scheduled to be completed. They have you sign a contract to pay for any rate locks but the amount was left blank. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. We really need our Earnest money of $3,000 to be refunded as early as possible as it is already 5 weeks we are waiting for that money after cancellation. In the window that pops up, make sure Location is set to Allow or Ask. The trees were dead. We have to call the regional manager to get anything, and now they're ghosting us. They have worked hard as a team to deliver good customer service and satisfaction. Hired a plumber to come fix the issue and they said that KB Homes hired a company called Victory Plumbing to do the work. (Tiles, Cabinets etc.). The 4th house I got from KB. Access the headquarters listing for KB Home. Our insurance will not pay because they say the roof leak is due to builder error. They will make everything your fault and then stick it to you for it. File a Complaint Complaint. We looked up KB Home and found that the website is receiving a high amount of traffic. KB Home San Antonio | Better Business Bureau Profile Now I have to buy a new toilet. We have to talk to the regional director. KB Home Reviews, Complaints, Customer Service - Revdex.com I can't overstate how much I dislike this company. Kb Homes, 4800 Fredericksburg, San Antonio, TX does not need a license for Home Builder in this area. . In We have booked a Home directly with the KB Home at Canyon Crest, San Antonio, Texas. Buying a house in Broomfield CO. The TRCC said it oversaw 580 . Here is a list of all the communities where this floor plan is available. I have a great experience for purchasing a home from KBHS. And I have worked for plenty. They have a 'warranty service', but you practically have to scream at the corporate office to actually get anyone our. - Garage door panels replaced and still not paintedThe fact this is how this company does business is beyond me. Please select the region that you would like to explore today. Learn more. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Literally every piece of my home has been fixed, touched up, replaced, ect. Homeowner Reviews for KB Home in Houston, TX - New Home Source With no ability to even have any decent upgrades. They all worked together to make it happen in a timely manner. Will they extend the time to refund my Earnest money? Real Estate & Homes For Sale - 2572 Homes For Sale | Zillow (They attempted to replace the track to resolve the issue but it remains as the door is not square in the wall and needs to be cut out and replaced) - Mud and rusty nails all over the roof - A drawer missing from the counter ( I was told they have the parts for the drawer just have not had the time. Here are 8 tips for writing great reviews. Very quick to respond to our service requests. Defective KB Homes are soon to be demolished as part of a $20, million dollar settlement with the Housing Authority. Hole in the wall , door locked , issue with widows , doors , AC and response time, I can be reached at :[protected]@hotmail.com or [protected], Electrical. The builders send crews who only repair bits and pieces without actually fixing our problem. I love the area, quietness and convenience to multiple variations of stores within a 5 to 10 miles radius.