You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. Stolen or lost passes occurring before arrival in Europe are not covered under the terms of this policy. Your Ticket Reservation (PNR) is only valid for the Departure and Arrival stations on the ticket and the train number stated in the e-ticket. Changes to yourTicket Reservation (PNR)can sometimes result in a fare increaseyou will be charged the difference, in addition to any applicable Change Fees. Use the form below to learn about your options when it comes to your departure times. These "mini-timetables" typically list departures and arrivals between two specific points or regions. Please see your fare rules for more information or contact our customer care specialists. Are you sure you want to continue? Norwood, MA 02062. A child is between the ages of 4 and 11 years. Note: An ItaliaPass does not entitle customers to use of passholder fares. Premium is the third level of service on Trenitalia's Frecciarossa trains, after Executive and Business.
Train Schedules | ItaliaRail All refund requests where noted above must be sent in a trackable manner to: ItaliaRail Refunds. Enjoy flexible ticket changes
What is the difference between passes and tickets?
Knowledge base | ItaliaRail FAQ Is there a way to view ItaliaRail train tickets on TrenItalia mobile Changing your currency will remove all items in your cart. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. USA. These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services. What does it mean to validate a pass or ticket? They do not include ItaliaRail in this process. Trenitalia will contact you directly. Norwood, MA 02062
Learn more about rail passes. Depending on the fare rule purchased your e-ticket might be non-refundable and non-changeable or may are must changeable or 75%-80% refundable.
Exchanges and Refunds | ItaliaRail - Italy Train Ticket and Rail Pass 02038 Note: Shipping and handling fees are non-refundable. Italiarail.com allows its customers to provisionally advance purchase certain Trenitalia regional trains before releasing of the final schedule by Trenitalia, which typically occurs 120 days before the service. A rail pass does not guarantee a seat on a train. The pass holder must either purchase a replacement rail pass or city-to-city tickets for the remainder of the trip (air and bus tickets do not apply). Which payment methods are accepted? For example, a train ticket for which Trenitalia charges 44 ($60) is on sale for $63. 681 Washington St. Suite 17. Report inappropriate content. Except for your arrival day, any high speed trains can be bought cheap now if you can live with a specific departure time for a nonrefundable ticket. Please pay close attention to what your itinerary entails prior to leaving for Italy. Note: An ItaliaPass does not entitle customers to use of passholder fares. P.O.Box 428 How can I cancel my ticket? Look for them near the rail information centers. Shipping and handling fees are non-refundable. How can I cancel my ticket? Each Executive car has only 10 seats, giving passengers a great deal of personal space and making sure everyone has a window seat. Economy tickets allow one change and must be upgraded to a normal or base fare by paying the difference of the higher fare. Both emails will be sent immediately upon completion of your booking.
Frecciarossa Trains | ItaliaRail In these cases, you can simplyshow your e-ticket on your personal mobile device (smartphone or tablet). One of the Business cars on a Frecciarossa train has a designated area in which no external sounds are permitted. Executive passengers can relax in the FRECCIAClub while waiting for their train to arrive, and meal options on board include three menus using Italian products. 681 Washington St NOTE: All train reservations originating outside of Italy will require a printed ticket. Please include your Order Number in your email. Save as much as 10-30% OFF rail
Which train booking site in Italy - Rick Steves Travel Forum By clicking the "I ACCEPT" button below you acknowledge that passholder fares may only be used in combination with a valid Eurail Pass or Interrail Pass. When can I expect to receive my tickets or passes? Edited: 1 year ago. Any difference in price from original ticket price is payable at the time of change. The seats are wide and comfortable, with a leg rest extension and the ability to recline, and chairs can be rotated 180. The list of all intermediate stops will be scrolling on big departure boards and on the smaller ones hanging over each track, but you can simply make a search and click the grey " i " on trenitalia.com to learn in advance this kind of stuff. How can I change it? Business travelers receive a "welcome drink" upon boarding on all days except Saturday, which consists of water, a soft drink, or coffee with a snack and choice of newspaper. Once your request is received in our office, we will exchange the pass. These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, including its conflicts of law rules, and the United States of America. Updated on 02/13/20 anouchka/Getty Images Travelers to Italy often ask when they can buy their Italian train tickets in advance of their trip to Italy, or whether they even need to buy them ahead of their train travel date. If any claims made under this program are covered by any other valid and collectible insurance or indemnity, We will only pay the difference between the amount paid under the other policy and the total amount which would otherwise be payable under this program. In order to avoid being assessed a fine on board, we strongly recommend that you make a reservation in advance. And with a little planning, you can avoid long lines at the train station, especially topopular routes, by booking your tickets before you travel with ItaliaRail. Are you sure you want to continue? It's relatively minimal service, compared to normal schedules, and it focuses on commuter hours: 6 to 9 a.m. and 6 to 9 p.m. from Monday through Saturday. You represent and warrant that you are at least 18 years of age. Are there security checkpoints at the train station? Train travel in Italy is relatively easy, but may pose some challenges if you have never been to the country or if you are not used to this mode of transportation. The fare rules for each train indicate whether seat reservations are necessary. Please refer to the How To Make a Reservation section of our FAQs for further information. Therefore super-economy fares do not allow tickets to be cancelled.
How far in advance should I book my train tickets? | ItaliaRail *, ItaliaRail as agent of the rail company in Italy has no responsibility on delays or cancelations operated by the rail company. Depending on the fare rule purchased your e-ticket might be non-refundable and non-changeable or may be only changeable or 75%-80% refundable. No exchanges are allowed to a class of service. How do I contact the Customer Satisfaction Team? We know what information you need and will guide you to make your experience a pleasurable one. Normal or base fares allow tickets to be changed. Therefore super-economy fares do not allow tickets to be changed or rebooked. Are you sure you want to continue? Every platform has a self service ticketing and yellow validation machines. You can get a free train schedule at most stations. Within 30 days of departure, make 1 change or receive a 100% credit for your booking. I booked my ticket for the right city but the wrong station.
Depending on and fare rule buys your e-ticket might be non-refundable and non-changeable or may be only erratic either 75%-80% refundable. Many trains in Italy and beyond offer a discounted fare between 30% & 50% off the Adult fare for Children.
Train Travel in Italy: The Ultimate Guide | ITALY Magazine How to use the Train in Italy - Trenitalia App and Physical Ticket You can also call us toll-free at (877) 375-7245to speak with a member of our customer service team. What are the hours of the Customer Satisfaction Team? Your child will be assigned his/her own seat and children must be accompanied by an Adult when traveling on this offer. Economy tickets allow one change, but it cannot be cancelled, and normal or base fares allow tickets to be cancelled with a 20% penalty. Changing your currency will remove all items in your cart. Unless explicitly communicated otherwise,we only act as booking agent selling products and services provided by third parties (Principals), Our website offers for sale and contains information and advertising about products, services, events and/or programs, and links to other web sites that are not controlled or maintained by use. Should I purchase a rail pass or city to city tickets? Can I get a discount if I'm traveling in Italy with a group? Changing your currency will remove all items in your cart. Newton, MA You acknowledge that We have no duty to take any action regarding: What Content you access via the Services; or. You can get a free train schedule at most stations. We show you how to use the train in Italy + how to buy a physical ticket & use the Trenitalia App Using a train in Italy can be a little complicated and extremely overwhelming to anybody new.
Ticket Classes & Fare Rules | ItaliaRail Most high-speed and long-distance trains require seat reservations. Please include your Order Number in your email. Please look at the order confirmation email sent at the time of purchase to validate the rules of your fare. We will reimburse the pass holder(s) named on the rail pass issued by us for the theft or accidental loss of the rail pass, subject to Exclusions, Limitations and Conditions outlined below: This program does not apply to any loss caused by: The limits of liability shall be the lesser of the actual cash value of the rail pass at the time of loss; or the unused portion of the rail pass,which is calculated by the total number of valid days allowed within the rail pass duration less the valid days used. We can not reduce the number of passengers from a Refundable ticket. Train schedules are usually released 60-120 days before departure.
Ticket Changes, Cancellations & Refunds | ItaliaRail / Rules - Indian Dedicated travel coordinator (for the best service, book at least 2 weeks in advance). 15 Hancock Avenue Or if printed tickets are returned at least 7 days of purchase date on order, such tickets must be returned to address listed below. Premium passengers receive a "welcome drink" upon boarding, except for Saturday trips. Dedicated travel coordinator (for the best service, book at least 2 weeks in advance). A child is between the ages of 4 and 11 years. **If you wait to process the refund when you return home, it could take upwards of six months to receive your refund. Roundtrip tickets are not available using a Eurail Pass or InterRail Pass. Timetable. On the board in the station, trains are listed by departure time and code: you don't need to know the final destination of each train. The cancellation policy breakdown is as follows: Cancellation requests are subject to a 20% penalty when received 24 hours prior to the trains departure if the Fare allows it. In accordance with the provisions set out in the Guidelines for the containment of the spread of Covid-19 on public transport, I confirm: This declaration applies to all passengers included on the booking. No station changes or substitutions are allowed. Executive is the name of the top class of service on Trenitalia's Frecciarossa high-speed trains. The fare rules for each train indicate whether seat reservations are necessary. How can I change it? Custom seat selection is not available when making a change. By clicking the "I ACCEPT" button below you acknowledge that passholder fares may only be used in combination with a valid Eurail Pass or Interrail Pass. Here are some things to consider when deciding what type of pass you should purchase: All rail passes must be validated twice. Are you sure you want to continue? This allows passengers to turn and talk to one another if desired, as well as always having the option to face the direction in which the train is traveling. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource. 681 Washington St When Trenitalia and Italo sell tickets for trains running after June 14 those trains will run: a timetable change means that by June they will gradually add more and more trains running between June 14 and December 13, 2020 until the new summer schedules will be fully uploaded. If you're not sure whether your tickets are refundable or changeable, email us info@italiarail.comand be sure to include your order number. Some train tickets are 75%-80% refundable if canceled within 72 hours post booking and notification is received by ItaliaRail. Discounted train tickets for Italy will be in the form of promotional fares that are released throughout the year and based on availability. No ticket changes are allowed with this fare.
One of the Business cars has what's called a "Silence Area" (Business Silenzio in Italian) for those who want to travel in peace and quiet. Depending on the fare rule purchased your e-ticket might be non-refundable and non-changeable or may be only changeable or 75%-80% refundable. The first email is the order invoice confirmation showing the amounts paid. The quickest and easiest way to buy train tickets is via the automated ticket machines (the machines all have English language options). In the case of Rail Passes: Passes must be sent back in a trackable manner if refundable. Are you sure you want to continue? A good vacation schedule is centered around your travel plans.
Manage your ticket - Trenitalia The link to the refund request form is: http://reclami-e-suggerimenti.trenitalia.com/Reclami/en/Anagrafica.aspx.
ItaliaRail - Italy Train Ticket and Rail Pass Experts Further, the Services are offered only for your use, and not for the use or benefit of any third party. This option is for customers that have already purchased a Eurail Pass or InterRail Pass and wish to reserve seats or sleeping berths. Your child will be assigned his/her own seat and children must be accompanied by an Adult when traveling on this offer. 1 review IE Apr 12, 2023 Paid for tickets failed to arrive by email. Business is the second level of service on Trenitalia's Frecciarossa trains, after Executive. Most high-speed and long-distance trains require seat reservations. Ask look per one order confirmation email sent at the time of purchase to validate the rules of the fare. With our exclusive e-tickets, you will receive a minimum of 2 emails, or more depending on the number of trains trips reserved. This board will display all the information you need to catch your train including, platform number, stops made en route, and the final destination. Are you sure you want to continue? Please include your Order Number in your email. What if my question is not answered here? Our direct local number in Italy is(+39) 06 9763 2451. Many trains in Italy and beyond offer a discounted fare between 30% & 50% off the Adult fare for Children. War, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection or military or usurped power.
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