On day three he returned the car to the TURO valet lot with a 7 % charge. This plan covers physical damage to the car youre driving up but not beyond to its actual cash value. So, if your rental costs $100, adding the Basic plan would increase the price to $115. In todays article, well go over what Turo is and why its beneficial for Canadian drivers. I signed up for the service (its an app like Uber) back in May, and I returned to the app for Hawaii in June. We are an independent, advertising-supported comparison service. Im an all star host. *As a car owner, if you choose to register your personal vehicle to be used in the Turo program you must let your insurance advisor know. Turo is a MF scam!!!!! He did the right thing by telling me right away. Austin, TX, Natasha Thomas If so, you are not permitted to decline a Turo protection plan. Second trip we picked up the car from the car owners place also right by the airport and dropped off at the turo lot by LAX. 2. Renting out your Tesla on Turo is a bad idea, did the math.. Overall, I can recommend the service, though there are definitely some growing pains you should be aware of before you go this route on your next trip. Since Turo does not operate with clients out of a specific agency, it utilizes car owners that do not use their cars on an everyday basis. I paid $895.62 for my four-day rental in Maui. Availability in 300+ Airports and 4,500+ Cities. Easy and free cancellations Drivers can cancel their trip for free 24 hours before the start date. The content created by our editorial staff is objective, factual, and not influenced by our advertisers. I did Turo once. Speedy access In this case, hosts must provide policy details and damage claim processes at the time you rent the car. I ended up renting a Honda CR-V hybrid vehicle that was among the lowest priced I could find for my dates at $200 a day. Great experience using turo twice both trips were in Los Angeles and both trips were smooth and easy. However, sometimes you need one. This may help you decide which plan is best for your needs and budget. I could take care of everything online, and the car owner was helpful, patient and responsive. You may be able to sue the renter for that, but good luck. Bam youre scammed. Then when I reach out to customer service, they will act like idk what I'm talking about until I press the issue and show them proof that policies have changed that affect my bottom line. But our personal experience of renting a Prius for a month was less than satisfactory, particularly when you add in all the fees that Turo dumps on you. - I AM 5 MONTHS PREGNANT AND TO HAVE TO DEAL WITH THIS ON TOP OF EVERYTHING IS JUST BEYOND ME. They lied and said I was smoking and I do not smoke ! They are fast when it comes to claims, which I have had to use twice. Turo offers three protection plans. Policies differ in the amount of liability insurance, deductible payment required, and damage protection. . Our experts have been helping you master your money for over four decades. Turo has an easy, user-friendly, and customizable rental sign-up. Use either your own insurance or the driver who was in the car's insurance. I waited til the last minute so all SUV's from the mainstream rental companies were pricey. 27 - LEGAL LIABILITY FOR DAMAGE TO NON-OWNED AUTOMOBILES ENDORSEMENT, In consideration of the premium stated in the Insurance Certificate, the, Insurer agrees: (a) where the insured is an individual or individuals, to, indemnify the Insured or his or her spouse/adult interdependent partner. $65,358 - 7 cars. After several painfully lengthy phone calls with Turo call center located outside the US, they understood what happened and issued a refund). TURO does not answer their phone or return calls. I have picked of multiple cars where the owner will plant weed in them, in between the seats to where you can't see them, and then charge me 300 dollar for a no smoking violation, they also started to jack up my rates, I can't get a car for less than 100 dollars a day, becarful. How to add change or remove your protection plan Before your trip starts you can add change or remove a protection plan In some cases Update your protection plan Ouch. Although you dont have to buy a protection plan from Turo, their team highly recommends it. Bankrate has answers. I signed up for a car and got a discount because I did it far in advance of my trip. company's ranking on BestCompany.com is determined by the reviews of its consumers. Turo fees. While based in the U.S., Turo is now available in select locations in Canada, and in more than 5500 cities around the world. Called Turo for roadside assistance - NADA. I searched for my same trip in August and September and prices were lower, so I'm not sure if more people are listing or things have calmed down a bit in the market. When I first used the Turo app expensive rentals showed up first, but I set a filter on the app for my price range and found several vehicles to chose from. I contacted her friend to hear about her experience and decided to give Turo a try! The plan includes the minimum coverage for Personal Injury Protection and Uninsured/Underinsured Motorist coverage, as required by state law. At Bankrate, we strive to help you make smarter financial decisions. It was my first time using a lockbox, so that was a process, but Steven walked me through it via text and I was in and out in less than 10 minutes. Menifee, CA, LOGISTICSBYK2 All providers discussed on our site are vetted based on the value they provide. Also, you can set your own security deposit. Turo is available in all 50 states, and there's limited international availability now as well, with the company already operating in 56 countries. I considered Turo but have heard too many stories like this. It was a 2010 Toyota that ran fine, had fantastic A/C, and plenty of included miles. If not, you may be charged a cleaning fee between $30 and $250. I knew I needed a car for my upcoming trip to San Diego so I did some research to find a better deal than what is offered by regular rental car agencies, which is no deal at all. I've had some where I have picked them up from peoples homes, and had some scoop me up at the airport, and all have worked so well. When it comes to Turo's insurance, owners can either use Turo's policies or decline coverage to be eligible for a commercial, third-party insurance policy. Thank you. AutoSlash scours the web for coupon codes and applies your memberships so that you get the best rate possible. SO I HAVE NO WAY OF VERIFYING MY ACCONTS PAST DUE HISTORY ETC - ALL BECAUSE OF A HOSTS / TURO CLAIM TO EXPLOIT MONEY If you live in Ontario, getting your G1 driver's licence is the first step that you need to take on your journey to becoming a, Car Insurance Liability Coverage: When You Can and Can't Remove It, Getting The Cheapest Car Insurance for Young Drivers and Teens, How To Get The Best Insurance for G1 Drivers in Ontario, Premium (only available on trips that are two days or longer in a model that is worth less than $25,000). Had I relied on Turo exclusively, I would still be stranded in the mountains of Washington during the biggest snowdump of this season, desperately hoping and waiting for any kind of assistance from Turo to no avail. So, unless you know that your provider has you covered, you should opt for a protection plan from Turo. Also, know that some airports and other localities may not like you using their property to pick up your rental. So, 5 stars from me: The app was easy to I plan to continue using Turo and I hope to rent from someone as professional as Ade. I highly recommend Turo, and I have told my family and friends. St first I was a bit skeptical having never heard or used Turo, but it was easier than expected. Now day 3 of the trip delay, I drove the vehicle mile to Enterprise rentals. The selection, price and ease of use (pickup/drop off) was amazing. Angela best agent. Washington, DC, Gary Jonsohn Antioch, CA, Camille Besser So, whether youre reading an article or a review, you can trust that youre getting credible and dependable information. About an hour into my 2.5 hour drive, I began to notice a few minor mechanical issues. All rights reserved. DONE. While coverage through Turo doesn't replace a personal car insurance policy, it may provide a little extra financial protection for hosts renting their vehicles and guests driving those cars through Turo. I requested they send me the deposit that the Host was sent back, but they refused. Turo customers may be able to access an array of extra perks. That was not comforting especially if I called just to find out they didnt have a 4 wheel and everyone knows that the closer you reserve a rental, the pricier it gets. They will abandoned your totalled vehicle and stick you with the bill after months of getting nowhere. Related: Complete guide to renting with Turo. . Remember, just like Craigslist; youd encountering an unpredictable stranger. TURO called the damage "curb rash" and refused to pay!!!!! Overall it was an awesome experience and I would definitely try Turo again. Vehicle owners can buy a different Turo protection plan in case the vehicle is damaged during the rental period. occurrence, exclusive of amounts under provision 4 above; (6) such automobile is being used with the consent of the owner or. How they have made this function I have no idea, but it's excellent. I have used Turo on a few occasions previously as a light user( one or two day local rental, no traveling). I decided to rent my 2017 Model S on Turo in San Francisco. This was my first Turo experience and when traveling in cities where it is available, I don't think I will ever get a conventional rental car again. Sanford, ME, Bill Wegesend We reduce industry jargon so you get the clearest form of information possible. You are 100% on your own. I was lucky that my first experience was great and now I rent cars from only one person who has multiple vehicles. We've written about the service before, but TPG wanted a full review of what it's like to rent with Turo. At Surex, only Intact and Economical allow for this. It gets worse Similar to the Airbnb model, local car owners advertise and rent their vehicles to drivers who would prefer to avoid the standard rental car experience. As mentioned above, I used my Chase Sapphire Preferred Card and earned 2 points per dollar. It handled really well on the roads in Hawaii, including the treacherous Road to Hana. If you chose the Basic plan or declined coverage, Turo will charge up to $3,000 and no less than $500. Find the right card for you. You will receive notifications when your car is booked, and you can accept or reject bookings. We used the app to save pictures of the car and the host was onsite to give us a key. Bill W. from Happy Valley, Oregon, Started this whole process on Kayak at my home in Fort Wayne, around 10:30pm the night before I needed a vehicle in Denver the following day around noon. Both pick up and drop off were a breeze and the whole rental cost was much less than any traditional rental company for the same type of vehicle. Finding a unique rental vehicle, on the low or high-end is made easier through Turo's growing community, where owners can use this portal to the sharing economy to make some extra money. Right Tied rod end severally worn, ready to fail. That was a lie!! The company offsets its emissions through emission reduction initiatives, including a transportation efficiency project and sustainable forestry projects. . I landed in Denver and was stranded with my infant. I feel the peer to peer platform is professional when using Turo. New York, NY, wendy reategui I'm pleased because of transparency regarding the entire booking process. Then we got a text saying if we paid money, they would give it back to us. Your actual offer from an advertiser may be different from the offer on this advertisement. I rented a car through Turo. Filing a claim with Turo can be done online through the company's website, by emailing claims@turo.agency or calling customer service at 415-508-0283. The plan provides liability coverage up to the minimum state requirements. This individual was/is totally unhinged and apparently, mentally unstable. Appartantly there is absolutley NO ACOUNTABILITY for the Hosts, and they are free to scam you and keep the money!!!. The first time you sign up for a car, all you have to do is enter some general information, choose a car, rental date, and time. This coverage is essential, even though you won't be driving the car. I recently used Turo to rent a vehicle from Boston L after my adult son told me about Turo and the good experience he had using it. Terms I am out the $250! Renters must meet the car owner personally in order to pick up the car. After some hassle, I finally got the right supervisor and he fixed the problem. They also ask you to document the car's condition as you drop it off by uploading more pictures to the app. I had to pick up the vehicle the next day because the car was far and the rent ends at night. 100% of a The 1st day of our travel, our initial host messaged me that his previous renters cracked his windshield. I think that Turo needs to provide/point customers to instructions for the pick up and drop off documentation process at the time of rental confirmation so that they are aware of what is expected and how to get everything done. Its so easy! The maximum out-of-pocket deductible for physical damage is $3,000. I noticed some body damage so it took several pictures before the drive. Turo's insurance agency, called Turo Insurance Agency, LLC, offers insurance from Liberty Mutual. services that, when utilized, may impact its score on BestCompany.com. Even with your credit cards, be super careful and read the fine print. My only two search restrictions when looking for a vehicle was AWD and the search area. The car was REASONABLE and just fine for going to work and parking it all day. People under 21 years of age cannot rent a car, and people under age 25 have to pay additional fees. Coverage.com may not offer insurance coverage in all states or scenarios. Home insurance doesn't have to be a hassle. How much a protection plan costs depends on the plan you choose The more a plan costs, the less you're respons. As long as you provide your license and a pic of yourself to verify identity, you are set. If you want to learn more about Turo, be sure to continue reading. Turo hosts can choose from five Turo car insurance plans, all of which come with $750,000 in third-party liability coverage provided by Travelers. When shopping for a rental car, we were unable to find a deal online, as we were sized out of the standard sedan option (due to the sixth passenger). Renting exotic cars from mainstream agencies was a hassle and with so many liabilities and extra charges you never felt comfortable driving on the road. You can email the site owner to let them know you were blocked. If you choose a commercial host, then the host will provide you with options. So, Turo is a wonderful service offering for those who do not want to pay all of the fees that are applied with rental car companies. Related: Traveling between Hawaiian Islands during COVID-19. He dropped the car off at the airport where we met. I was traveling to Tampa fl from HB Ca for a week to look at homes and I booked my trip including my car rental . I highly recommend TURO and will use this service again. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. But Turo would be your primary insurance. Winter Haven, FL, Carl Morris The quality is consistent, meanwhile the choices are linear and depends on individual preference. Again, coverage applies only to external damage to the car, not mechanical or interior damage. Visit the Turo mobile app or website to book your excursion and choose your protection plan (more on this shortly). I used my Chase Sapphire Preferred Card and earned 2x Chase Ultimate Rewards points for a total of 1,791 points.
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